Frequently Asked Questions

Fill out the Contact Us form first. This will give us the information we need to give you an accurate quote. If we cannot determine an accurate quote with pictures, we can come do a onsite consult. The onsite consult (up to 30 minutes) is $25, which is then applicable to your final bill.

In general, jobs are quoted in four hour increments at $75/hour. If a job takes LESS than 4 hours, we can head to another area of the house and get working! If at the end of a job, we see it will take MORE than 4 hours, we will talk with you about how to proceed with additional hours.

Once booked, we will invoice you for a nonrefundable 50% deposit. The remaining 50% balance is due at the end of the day the job is finished. Payment can be made online via ACH, Paypal, Venmo, Zelle, or in person with a check.

Absolutely. We take confidentiality very seriously, and do not share information, photos, names, etc, with anyone outside of Chaos Control. If we share before and after photos online or on social media, it is only with the permission of the client, and names or other identifying information are never shared.

Absolutely not! We LIVE in our houses; they are not museums. Whatever the current state of your house is now, it's simply needs a manageable solution, and we love to help you get to a place where you can take a breath. Chaos Control is a JUDGMENT FREE ZONE for sure! 

We will work together to determine what needs to stay and what needs to go. You may want to declutter and purge before we arrive, or you may want our help in determining what you need to keep. Chaos Control will take donations to the most appropriate donation site after the project is finished, provided donations can fit in our vehicle. We do not dispose of large items, appliances, etc.

We will discuss this during the consult process. We can purchase new matching baskets/organizers if your budget allows for it, or we can make it work with baskets/containers you currently have. Any organizers that Chaos Control purchases will be included on final invoice.

In addition, all jobs include a flat $15 supply fee which covers labels and other standard supplies we use (trash bags, clorox wipes, labels, sharpies, etc).

This depends on the project and how much prep work you've done before we arrive (clearing out the space, purging clothing, getting rid of expired food, etc). It also depends on the type of project. You can see estimates on our Services page.

In general, we work in four hour increments.

We can refer you to a local handyman, or we can coordinate with the handyman ourselves to get the shelves/construction complete before we get there.